{"id":2434,"date":"2025-11-05T09:57:24","date_gmt":"2025-11-05T02:57:24","guid":{"rendered":"https:\/\/gtc.vn\/?page_id=2434"},"modified":"2025-11-05T10:13:02","modified_gmt":"2025-11-05T03:13:02","slug":"khieu-nai","status":"publish","type":"page","link":"https:\/\/gtc.vn\/en\/khieu-nai\/","title":{"rendered":"Quy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2434\" class=\"elementor elementor-2434\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9155d0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f9155d0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b27545\" data-id=\"9b27545\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fdaa573 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fdaa573\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bf6d3bb\" data-id=\"bf6d3bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70923e6 uael-heading-align-center elementor-widget elementor-widget-uael-advanced-heading\" data-id=\"70923e6\" data-element_type=\"widget\" data-widget_type=\"uael-advanced-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"uael-module-content uael-heading-wrapper\">\n\t\t\t\t\t\t\n\t\t\t<h2 class=\"uael-heading\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-heading-text elementor-inline-editing uael-size--default\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\">Ch\u00ednh s\u00e1ch<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"uael-subheading elementor-inline-editing\" data-elementor-setting-key=\"heading_description\" data-elementor-inline-editing-toolbar=\"advanced\" >\n\t\t\t\t\tQuy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac8990c elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"ac8990c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"376\" height=\"485\" src=\"https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/ellipse-01.png\" class=\"attachment-full size-full wp-image-322\" alt=\"\" srcset=\"https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/ellipse-01.png 376w, https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/ellipse-01-233x300.png 233w\" sizes=\"(max-width: 376px) 100vw, 376px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98992e elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"a98992e\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"262\" height=\"570\" src=\"https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/hive-01.png\" class=\"attachment-full size-full wp-image-323\" alt=\"\" srcset=\"https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/hive-01.png 262w, https:\/\/gtc.vn\/wp-content\/uploads\/2022\/08\/hive-01-138x300.png 138w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d640858 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d640858\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0115215\" data-id=\"0115215\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dc6f981 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc6f981\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4fd2052\" data-id=\"4fd2052\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-345c36a elementor-widget elementor-widget-image\" data-id=\"345c36a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"359\" height=\"512\" src=\"https:\/\/gtc.vn\/wp-content\/uploads\/2025\/11\/unnamed.png\" class=\"attachment-full size-full wp-image-2437\" alt=\"\" srcset=\"https:\/\/gtc.vn\/wp-content\/uploads\/2025\/11\/unnamed.png 359w, https:\/\/gtc.vn\/wp-content\/uploads\/2025\/11\/unnamed-210x300.png 210w, https:\/\/gtc.vn\/wp-content\/uploads\/2025\/11\/unnamed-8x12.png 8w\" sizes=\"(max-width: 359px) 100vw, 359px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a5f80f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8a5f80f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>B\u01b0\u1edbc 1. Ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u<\/strong><\/h2><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 Ti\u00ea\u0301p nh\u00e2\u0323n khi\u00ea\u0301u na\u0323i t\u1ea1i c\u00e1c \u0111i\u1ec3m giao d\u1ecbch, qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i h\u1ed7 tr\u1ee3\/ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, v\u0103n b\u1ea3n, email, \u2026<\/span><\/p><h2><strong>B\u01b0\u1edbc 2. Ph\u00e2n t\u00edch khi\u1ebfu n\u1ea1i<\/strong><\/h2><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 \u0110\u1ed1i v\u1edbi ca\u0301c khi\u00ea\u0301u na\u0323i tr\u1ef1c ti\u1ebfp ho\u1eb7c qua \u0111i\u1ec7n tho\u1ea1i m\u00e0 c\u00f3 \u0111\u1ee7 th\u00f4ng tin, c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c ngay: tr\u1ea3 l\u1eddi khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng ngay;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 \u0110\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i ch\u01b0a \u0111\u1ee7 th\u00f4ng tin ho\u1eb7c kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c ngay th\u00ec th\u1ef1c hi\u1ec7n:<\/span><\/p><p><span style=\"font-weight: 400;\">+ G\u1eedi v\u0103n b\u1ea3n h\u1ed3i \u00e2m khi\u1ebfu n\u1ea1i trong v\u00f2ng 1h k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i (\u0111\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i b\u1eb1ng v\u0103n b\u1ea3n, email, \u0111i\u1ec7n tho\u1ea1i\u2026) ho\u1eb7c g\u1eedi kh\u00e1ch h\u00e0ng b\u1ea3n copy phi\u1ebfu ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a giao d\u1ecbch vi\u00ean \u0111\u1ed1i v\u1edbi khi\u1ebfu n\u1ea1i tr\u1ef1c ti\u1ebfp t\u1ea1i \u0111i\u1ec3m giao d\u1ecbch;<\/span><\/p><p><span style=\"font-weight: 400;\">+ Chuy\u1ec3n khi\u1ebfu n\u1ea1i cho b\u1ed9 ph\u1eadn\/\u0111\u01a1n v\u1ecb ch\u1ee7 tr\u00ec gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/span><\/p><h2><strong>B\u01b0\u1edbc 3. X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n ph\u00e1t sinh v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/strong><\/h2><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 B\u1ed9 ph\u1eadn\/\u0111\u01a1n v\u1ecb ch\u1ee7 tr\u00ec gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c \u0111\u01a1n v\u1ecb li\u00ean quan x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n ph\u00e1t sinh khi\u1ebfu n\u1ea1i;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 \u0110\u1ec1 xu\u1ea5t c\u00e1c c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft.<\/span><\/p><h2><strong>B\u01b0\u1edbc 4. Tr\u1ea3 l\u1eddi\/gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng<\/strong><\/h2><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 L\u00e0m v\u0103n b\u1ea3n tr\u1ea3 l\u1eddi khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng;<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 \u00a0 \u00a0 G\u1eedi c\u00e1c b\u1ed9 ph\u1eadn c\u00f3 li\u00ean quan kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ph\u00e1t sinh khi\u1ebfu n\u1ea1i (n\u1ebfu nguy\u00ean nh\u00e2n do l\u1ed7i c\u1ee7a \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5).<\/span><\/p><h2><strong>B\u01b0\u1edbc 5. K\u1ebft th\u00fac khi\u1ebfu n\u1ea1i<\/strong><\/h2><p><span style=\"font-weight: 400;\">L\u01b0u h\u1ed3 s\u01a1; T\u1ed5ng k\u1ebft, r\u00fat kinh nghi\u1ec7m<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh s\u00e1ch Quy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng B\u01b0\u1edbc 1. Ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u \u2013 \u00a0 \u00a0 Ti\u00ea\u0301p nh\u00e2\u0323n khi\u00ea\u0301u na\u0323i t\u1ea1i c\u00e1c \u0111i\u1ec3m giao d\u1ecbch, qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i h\u1ed7 tr\u1ee3\/ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, v\u0103n b\u1ea3n, email, \u2026 B\u01b0\u1edbc 2. Ph\u00e2n t\u00edch khi\u1ebfu n\u1ea1i \u2013 \u00a0 \u00a0 \u0110\u1ed1i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2434","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/pages\/2434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/comments?post=2434"}],"version-history":[{"count":0,"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/pages\/2434\/revisions"}],"wp:attachment":[{"href":"https:\/\/gtc.vn\/en\/wp-json\/wp\/v2\/media?parent=2434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}